Privacy Policy

The data controller is Renderable Technologies OÜ, an Estonian company with registry code 17516475, based in Tallinn, Estonia. If you have any questions about this policy or your data, contact us at team@renderable.io.

We only collect the data we need to run the Service and respond to you.

• Information you give us. When you fill in our contact form, we collect your name, email, phone number, organization, role, what you'd like help with (early access, partnership, or other), and whether you've given marketing consent. This is processed through our form provider, Formspree.
• Waitlist data. If you join our piloting waitlist, we collect your email address, stored with our database provider, Supabase.
• Account and subscription data. If your agency subscribes to Renderable, we collect account details (name, email, login credentials) and your subscription tier, stored with our database provider, Supabase.
• Property capture data. Brokers use the Renderable app to capture photos and spatial data of properties, which we process into 3D walkthroughs. This describes physical spaces, not people. If people or personal items appear in a scan, we handle that imagery with the same care as any other personal data.

We don't currently process payments or run analytics on the site. If we introduce those (or any other new data-collecting feature), we'll update this policy to name the providers involved before they go live.

• To respond to enquiries and requests for early access or partnership.
• To provide the Service: processing scans into walkthroughs, hosting and delivering shared links, managing subscriptions.
• To send marketing communications, only if you've given consent.
• To meet our legal and accounting obligations.
• To improve the product, using aggregated or anonymized data.

We rely on your consent for marketing communication. For responding to enquiries and providing the Service under a subscription, we rely on contract performance and our legitimate interest in operating our business. Where required, we rely on legal obligation (e.g. accounting records).

If you opt in, we may contact you by phone, SMS, or email with product updates and news about Renderable. You can withdraw your consent and unsubscribe at any time by emailing team@renderable.io or using the unsubscribe link in our emails.

We do not sell your data. We share it only with the service providers that help us run the Service, and only as far as needed. We currently use three:

• Vercel hosts the website.
• Formspree processes and delivers contact form submissions.
• Supabase provides account authentication and stores account and subscription data.

As we add new features, such as payment processing or analytics, we'll update this list to name the providers involved before they go live. Some of these providers may process data outside the European Economic Area. Where that happens, we rely on appropriate safeguards such as the European Commission's standard contractual clauses.

We keep enquiry data for as long as needed to respond to you and keep a record of our business dealings, then delete it. Account and subscription data is stored with our database provider, Supabase, and is kept for as long as your agency's subscription is active, plus one year afterward. From that point, the retention period automatically extends unless you request deletion sooner. Property scans and walkthroughs follow the same policy: kept for as long as the associated listing or subscription is active, plus one year afterward, with the same automatic extension unless you request deletion sooner. Marketing data is kept until you withdraw consent or unsubscribe.

Under the GDPR, you have the right to:

• Access the personal data we hold about you
• Ask us to correct data that's wrong or incomplete
• Ask us to delete your data
• Restrict or object to how we use your data
• Receive your data in a portable format
• Withdraw your consent at any time

To exercise any of these rights, email team@renderable.io. You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

We may update this policy from time to time. When we do, we'll revise the date at the top of this page.

Renderable Technologies OÜ, registry code 17516475. Email team@renderable.io.